The Email Support Pack Premium helps our Customers to make optimum utilization of the rich feature set offered by Exchange Online & Outlook. We will also cover upcoming features released by Microsoft in future. Please Note that this pack can be subscribed for minimum of 50 Users or INR 5000 per month whichever is more.
This Pack covers everything offered under Email Support Pack Standard Plus some great additional functionality. Broadly we cover 2 Categories : Troubleshooting & Monitoring and Adoption.
Some of the Features that can be implemented are:
Configuration of mail clients such as Outlook/Outlook for Mobile devices
Addition of New domain ( beyond wo )
Managing Email Archiving
Setup and monitor Office 365 Mobile Device Management Policy
Improve and monitor Email Security Settings
Create and manage SPAM confidence level
Manage Group Email IDs
Manage and Troubleshoot Delegate Access
Troubleshoot Rules
Transport Rules Management
Troubleshoot Retention Policies
Monitor Email Spoofing Settings
Catch All Account Management
Create backup of mailbox of users who have left the Company
Manage Multi Factor Authentication
Outlook troubleshooting in Desktop and Mobile
Managing Email Archiving
Create and manage shared mailboxes
Troubleshooting Shared Mailbox
Create and manage resource mailboxes
Manage and Troubleshoot Delegate Access
Conference room booking
Convert Email to Meeting in outlook
Scheduling Meeting
Inbox Rules
Flag Email for Follow-up
Out-of-Office Replies
Block OWA (Outlook Web App) access
Share Calendar
Shared Contacts
Delegate Access
Quick Steps in Outlook
Create Teams meeting from OWA
Setup and monitor Office 365 Mobile Device Management Policy
Briefing email
Send later
Attach mail as an attachment in OWA.
Meeting Follow up in OWA
Friendlier Link in Outlook
One-Place mail add-in in Outlook
Remember more with Sticky Notes
Reply all with meeting in OWA
Restrict Attachment size in Exchange
In addition to the above, we will also be able to take care of new features as they are released by Microsoft.
Another option is that we can look at per Incident Support under Consulting Service.
For more information on some of the above features , please visit our Exchange Online Page.