TechGyan is a Worldwide award winning Technology and Consulting Services Company, based out of Mumbai, India. We provide Cloud based Productivity Solutions like Office 365 and Azure to Small & Mid-sized Indian and International Customers. We are a Gold Certified Microsoft Cloud Partner.
- Physical On Premise Infrastructure
- Cloud Platforms like Azure
- BYOD enabled Mobile Device Management
Regular monitoring would be done for the pc’s connected to network. The following activities will be done during the On-Site visit.
- Help Desk
- Regular Virus cleanup & Virus DAT file updation on all PC’s
- Data Transfer of PC during Breakdown
- Regular PC Tune up
- Handling the first level of hardware support before escalating it to the hardware vendor.
- Handling installation and troubleshooting issues for Windows, MS Office, anti-virus and other software. Note that the Software should be supported by the concerned Vendor/Publisher. We cannot take guarantee of trouble shooting unsupported software.
- Call Handling. In case of any breakdown (partial/complete) ,the complete vendor co-ordination will be taken care of until the call ticket is closed.
- Level 1 support on the Networking ( parts not included )
- Provide first level of support for SonicWall Firewall
- Provide first level of Support for Windows Servers
- Escalation of more complex technical issues to the Vendor
- On Site Support when remote support is not possible
Services offered cover the following areas:
- Creation of new VM
- Monitoring of VMs
- Monitor Usage
- Manage Cost and Billing
- Access Control
- Increase instances of VMs
- Taking backup of Azure VMs
- Manage Backup and Storage activities
- Purchase of licenses
- Adding licenses to the existing Office 365 Portal Assign licenses to the users
- Create Intune Portal for Device Management
- Device Enrollment
- Enable Endpoint Protection for the PCs and Laptops
- Create a basic Password Policy
- Remote lock of Mobile device
- Azure AD join of Windows 10 PC
- Activity log of User usage
- Rights Management Audit and usage monitor
- Demo of
- Patch Management
- End point protection
- Software Inventory
- Hardware Inventory
- Password Policy
If you wish to know, how Office 365 can double or triple productivity in your Organization kindly call us @ +91- 022-24134530
Submitting your Inquiry by clicking the Button Below.