Infrastructure Services

TechGyan is a Worldwide award winning Technology and Consulting Services Company, based out of Mumbai, India. We provide Cloud based Productivity Solutions like Office 365 and Azure to Small & Mid-sized Indian and International Customers. We are a Gold Certified Microsoft Cloud Partner.

  • Physical On Premise Infrastructure 
  • Cloud Platforms like Azure 
  • BYOD enabled Mobile Device Management
Infrastructure Services | TechGyan _ Cloud Changes Everything

Regular monitoring would be done for the pc’s connected to network. The following activities will be done during the On-Site visit.

  • Help Desk 
  • Regular Virus cleanup & Virus DAT file updation on all PC’s  
  • Data Transfer of PC during Breakdown  
  • Regular PC Tune up  
  • Handling the first level of hardware support before escalating it to the hardware vendor.  
  • Handling installation and troubleshooting issues for Windows, MS Office, anti-virus and other software. Note that the Software should be supported by the concerned Vendor/Publisher. We cannot take guarantee of trouble shooting unsupported software. 
  • Call Handling. In case of any breakdown (partial/complete) ,the complete vendor co-ordination will be taken care of until the call ticket is closed.  
  • Level 1 support on the Networking ( parts not included ) 
  • Provide first level of support for SonicWall Firewall 
  • Provide first level of Support for Windows Servers   
  • Escalation of more complex technical issues to the Vendor 
  • On Site Support when remote support is not possible

Services offered cover the following areas: 

  • Creation of new VM 
  • Monitoring of VMs 
  • Monitor Usage 
  • Manage Cost and Billing 
  • Access Control 
  • Increase instances of VMs 
  • Taking backup of Azure VMs 
  • Manage Backup and Storage activities

Services offered include:

  • Purchase of licenses
  • Adding licenses to the existing Office 365 Portal
    Assign licenses to the users
  • Create Intune Portal for Device Management
  • Device Enrollment
  • Enable Endpoint Protection for the PCs and Laptops
  • Create a basic Password Policy
  • Remote lock of Mobile device
  • Azure AD join of Windows 10 PC
  • Activity log of User usage
  • Rights Management Audit and usage monitor
  • Demo of
    • Patch Management
    • End point protection
    • Software Inventory
    • Hardware Inventory
    • Password Policy

For a detail Discussion kindly, 



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