| 1 | Infrastructure services initial deployment | | | |
| Create Azure subscription | yes | yes | yes |
| New virtual machine deployment | yes | yes | yes |
| Configuring custom NSG rules from azure portal | yes | yes | yes |
| Creating the mount point on server | yes | yes | yes |
| Access client configuration | yes | yes | yes |
| Automating VM allocation and dellocation task | yes | yes | yes |
| Create Azure budget | yes | yes | yes |
| Backup configuration | yes | yes | yes |
| 2 | Infrastructure services ongoing deployment | | | |
| Disk size upgradation | | yes | yes |
| RAM and VCPU upgradation | | yes | yes |
| Configuring custom NSG rules from azure portal | | yes | yes |
| Creating the mount point on server | | yes | yes |
| Access client configuration | | yes | yes |
| 3 | Ensure Azure Governance | | | |
| Manage Azure Budgets at subscriptions | | yes | yes |
| Manage On prem Backup | yes | yes | yes |
| cloud to cloud backup | | yes | yes |
| 4 | Monitoring | | | |
| Azure Backup monitoring | yes | yes | yes |
| Budget monitoring | | yes | yes |
| VM status monitoring (weekly) | | yes | yes |
| CPU monitoring | | yes | yes |
| Diskspace Monitoring | | yes | yes |
| 5 | Security Management | | | |
| Secure access to Application through Virtual Desktop | | yes | yes |
| File Permissions to users | | yes | yes |
| Virtual Networking (NSG rules) | | yes | yes |
| Port Masking | | yes | yes |
| Azure Bastion for secure access | | | yes |
| Just in time access | | | yes |
| VPN Management | | | yes |
| 6 | Azure Strengthen Security Posture | | | |
| Defender services: | | | |
| Defender for cloud foundational | yes | yes | yes |
| Defender for workload for compute | | yes | yes |
| Cloud Security Posture Management | | yes | yes |
| Secure Score | | yes | yes |
| Security Alert Management | | yes | yes |
| 7 | Compliance Management | | | |
| Audit and Control Report as per customer requirement | | yes | yes |
| Basic Monthly Resource Utilization Reports | yes | | |
| Standard Monthly Resources Report | | yes | |
| Advanced Monthly Resource Utilization Reports | | | yes |
| 8 | Backup Implementation | | | |
| VM backup configuration | yes | yes | yes |
| Azure Backup recovery | yes | yes | yes |
| Add new drives/folders to backup | yes | yes | yes |
| Installation of Backup Agents on Servers and Backup Configuration | yes | yes | yes |
| Mars agent backup version updation | yes | yes | yes |
| Backup Policy Configurations (retention policy & daily schedule) | yes | yes | yes |
| 9 | Storage Implementation | | | |
| Storage account creation | yes | yes | yes |
| Mounting of Storage account to server. | | yes | yes |
| Storage explorer configuration | | yes | yes |
| 10 | Optimize Azure | | | |
| Cost Optimisation and Billing(Monthly) | | | yes |
| Cost Optimisation and Billing(quaterly) | | yes | |
| 11 | Information Protection | | | |
| Azure policy (VMs) | | | yes |
| Azure Information Protection(Avd & Cloud pc) | | | yes |
| 12 | Helpdesk | | | |
| Raising the Support ticket for customer | yes | yes | yes |
| Teams Calling and Meeting Support | | yes | yes |
| 9×5 Email support | | yes | yes |
| Phone support (Sev 1 issues) | | | yes |
| 13 | Advisory Review (Monthly Once) | | | |
| Key best practices (if any newly released) | | yes | yes |
