Microsoft 365 Adoption Framework

Our Digital Nervous System connects your people, processes, and data for faster decisions and secure collaboration. The Microsoft 365 Adoption Framework is a key component that ensures you get full value from your Microsoft 365 investment. 

Why Microsoft 365 Adoption Matters for SMBs 

Most SMBs invest in Microsoft 365 but fail to achieve full adoption. Users stick to old habits, security gaps remain, and collaboration tools are underutilized. Our framework helps you unlock productivity, improve security, and drive measurable ROI. 

What is the Microsoft 365 Adoption Framework? 

It’s a structured approach to drive behavioral change and maximize Microsoft 365 usage. Core elements include: 

  • Governance & Security: Policies, MFA, Conditional Access, Defender, Purview 
  • Role-Based Scenarios: Map tools to real job roles (Sales, HR, Finance) 
  • Change Management: Champions network, communication plan, training cadence 
  • Measurement & Reporting: Adoption KPIs and dashboards 

Who Is This For? 

We serve three SMB customer types: 

  • Owner-led SMBs (50–150 users): Quick wins, governance starter, visible ROI 
  • Mid-market IT-led (150–500 users): Structured adoption, security uplift, scalable framework 
  • Regulated SMBs (BFSI, Manufacturing): Compliance-first rollout, audit-ready reporting

What Will You Achieve? 

  • Higher Adoption: Teams, SharePoint, and Copilot become the default way of working 
  • Improved Productivity: Less email, more collaboration, automated workflows 
  • Stronger Security: MFA, Conditional Access, Defender, Purview enforced 
  • Clear KPIs: 

  1.  Teams active usage up by 40% 
  2.  Secure Score improved by 15+ points 
  3.  Copilot enabled for 50% of users 
  4.  SharePoint file usage up by 30% 

90-Day Roadmap 

PhaseWhat We DoKey Outcomes
Days 1–30Define vision, governance, and security baselineBaseline set, risks addressed
Days 31–60Build role-based playbooks, launch trainingUsers engaged, champions activated
Days 61–90Automate reporting, review KPIs, optimizeAdoption measured, improvements made

Real-World Scenarios 

Manufacturing 

Before: Email overload, manual reporting, compliance gaps 

After: Secure Teams setup, Copilot-enabled workflows, monthly adoption reports, audit-ready compliance 

Distribution 

Before: Fragmented communication, slow document sharing, weak security 

After: Centralized collaboration in Teams, secure file sharing, measurable productivity gains 

BFSI 

Before: Legacy systems, manual compliance, data leakage risk 

After: Controlled sharing, automated compliance checks, live dashboards for leadership 

Why Choose Techgyan? 

  • 30+ years of Microsoft expertise 
  • Proven frameworks for SMB adoption 
  • Focus on measurable business outcomes, not just technology 

Ready to Transform Your Microsoft 365 Investment? 

Start with a free readiness conversation. Let’s build your Digital Nervous System—so your business is more productive, secure, and collaborative. 

+91-9619197232

+91-7045263107

sales@techgyan.com

Useful Links

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