In the competitive world of consumer durables, a leading manufacturer and retailer faced a big challenge. They had their ERP system on Azure, but their current service provider was causing problems with support and billing. This was so bad that their services were at risk of being stopped.
Challenge:
The company needed a reliable partner who could take control of their Azure subscriptions quickly. They wanted someone who could not only fix the immediate issues but also help them grow their applications on Azure securely and efficiently. They needed a plan for setting up the required infrastructure and managing it regularly.
Response:
Customer contacted Techgyan, a trusted name in the CIO community for their expertise in Microsoft platforms. Within a week of getting access to the Azure subscriptions, Techgyan had everything under control. They fixed the support and billing issues, bringing stability back to the company’s operations.
Seeing the quick turnaround, the company decided to partner with Techgyan for the long term. They signed a contract for DataCenter 365 Premium Services, which included deployment, security, and managed services. Techgyan became an extended arm of the company, deploying complex infrastructure with minimal hassle. This included setting up virtual machines, virtual networks, VPN gateways, SQL virtual machines, Logic Apps, Defender for Cloud, PostgreSQL, Azure Data Factory, and storage for SharePoint backup.
Techgyan also focused on infrastructure optimization, a crucial area often overlooked in cloud economics. They ensured cost optimization, making the cloud services more economical for the company.
Result:
With Techgyan’s support, the company was able to scale up their applications on Azure smoothly. Despite having a lean IT team, they managed to deploy and manage a complex infrastructure efficiently. Techgyan’s experts worked like an extended team, providing the necessary expertise and support.
The company now enjoys a stable, secure, and optimized Azure environment, allowing them to focus on what they do best – creating high-quality consumer durables. This partnership not only solved their immediate problems but also set them up for future growth and success in the cloud.
This case study shows how a strong partnership and expert support can transform challenges into opportunities, even in the dynamic world of consumer durables.