Technology Services Company Overcomes Lockdown Challenges with Cloud PC

This case study highlights how a technology services company leveraged Techgyan’s Cloud PC solution to navigate the challenges posed by the COVID-19 pandemic and the subsequent shift to hybrid work models. 

Background 

Just before the onset of COVID-19, this technology services company was delivering services primarily from their office. The impending lockdown posed several significant challenges that needed immediate attention. 

Challenges Faced 

  • Data Leakage: With employees working from remote locations, there was a heightened risk of sensitive data being leaked. 
  • Customer Information Security: Ensuring the confidentiality of customer information was critical, particularly with NDAs in place. 
  • Internet Connectivity: Employees working from various remote locations often had to contend with sub optimal  internet connectivity. 
  • New Employee Onboarding: Onboarding new employees across India presented logistical challenges. 
  • Staff Turnover: High staff turnover during the lockdown necessitated quick allocation and deallocation of computers. 

Solution: Techgyan’s Cloud PC 

To address these challenges, the technology services company adopted Techgyan’s comprehensive Cloud PC solution, yielding numerous benefits in the post-COVID environment. 
  • Quick PC Allocation: Cloud PC allocation could be completed within 20 minutes, which was crucial for swiftly onboarding new employees and accommodating high staff turnover. 
  • High Internet Speeds: With internet speeds in excess of 1000 Mbps, Cloud PCs ensured smooth and efficient operations, even in remote work settings. 
  • Fully Managed Service: These PCs were fully managed, providing seamless maintenance and support, thereby reducing the burden on the company’s IT resources. 
  • Data Security: Data could not be copied from the Cloud PC to a local PC, ensuring robust information protection and preventing data leaks. 
  • Threat Protection: Application downloads were strictly controlled, mitigating the risk of malware and other security threats, thus enhancing overall cybersecurity. 
  • Access Control: Access to Cloud PCs was tightly controlled, preventing unauthorized users from gaining access and ensuring secure remote work. 

Post-COVID Scenario 

In the post-COVID scenario, many of the issues faced during the lockdown persisted with hybrid work models. However, the implementation of the Cloud PC ensured that users either used fully managed corporate devices or the secure Cloud PC, maintaining high standards of security and efficiency. 

Techgyan’s Cloud PC solution has been instrumental in helping the technology services company overcome the challenges posed by the COVID-19 pandemic and adapt to the new normal of hybrid work. By leveraging Microsoft 365 and Azure, they have provided a secure, efficient, and scalable solution that ensures business continuity and protection of sensitive data. 

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